All Systems Operational

About This Site

Welcome to Unified Technology Solutions Incident Page, this page will give the most up to date info on the status of any current or past incidents that affect our clients.

UTS Operator - Hosted Phone Systems ? Operational
90 days ago
100.0 % uptime
Today
UTS Helpdesk Services ? Operational
90 days ago
100.0 % uptime
Today
Comcast Internet Services ? Operational
AT&T Internet Services ? Operational
Microsoft Office 365 Services - Email, Onedrive, Teams. Sharepoint, etc. ? Operational
FP&L Electric Service ? Operational
Other 3rd Party Issues ? Operational
Cloudflare DNS Root Servers Operational
Cloudflare Authoritative DNS Operational
Google Cloud Platform Google Cloud DNS Operational
Zoom Zoom Contact Center Operational
Zoom Voice (Inbound/Outbound) Operational
Zoom Video (Inbound/Outbound) Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024
Resolved - We have not had reports of any clients affected by this issue since last week and are marking it resolved.
Mar 19, 16:18 EDT
Monitoring - While we still have no official word what has happened but we are working under the assumption they made security changes that align with newer security policies even though older ones are still technically valid. Many newer customers already had these new policies in place but some older customers that predated them needed changes made.

1. If you are a contract customer and we have access to your DNS settings we have already implemented the fix.
2. If you are a contract customer but we don't have access to manage your DNS records we will reach out to you to figure out how to get changes made.
3. If you are a non contract customer we will be reaching out to get approval to make the changes.

We are moving this to monitored status and do not expect to send any additional mass alerts on this subject.

Mar 13, 11:49 EDT
Update - There continues to be reports of issues from multiple sources, unfortunately there have been official announcement yet so we still have no further info.
Mar 11, 16:16 EDT
Investigating - We have received multiple reports that AT&T, Yahoo, and AOL are all rejecting most if not all email sent to their users for "Policy Reasons". this is an issue on the remote side and we are monitoring the situation but there is nothing we can do. We will send an update when we have more info or know it is resolved.

The error will look something like this:
<<< 554 [RL02] Message content not accepted for policy reasons; see https://postmaster.yahooinc.com/error-codes
554 5.0.0 Service unavailable

Mar 11, 09:12 EDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.