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Welcome to Unified Technology Solutions Incident Page, this page will give the most up to date info on the status of any current or past incidents that affect our clients.

Uptime over the past 90 days. View historical uptime.
UTS Operator - Hosted Phone Systems Operational
UTS Helpdesk Services Operational
Comcast Internet Services Operational
AT&T Internet Services Operational
Microsoft Office 365 Services - Email, Onedrive, Teams. Sharepoint, etc. Operational
FP&L Electric Service Operational
Other 3rd Party Issues Operational
Cloudflare DNS Root Servers Operational
Cloudflare Authoritative DNS Operational
Google Cloud Platform Google Cloud DNS Operational
Zoom Zoom Contact Center Operational
Zoom Voice (Inbound/Outbound) Operational
Zoom Video (Inbound/Outbound) Operational
Cloudflare CDN/Cache Operational
Cloudflare Network Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Microsoft 365 Email & Authentication Issue
Resolved - Microsoft has resolved its issue, be aware email from some other services (mailing lists, newsletters, scanners, and voicemails) may be delayed being received due to queuing from this even but it should clear up soon. We are closing this event but our team will be monitoring for lingering effects.
Sep 4, 11:56 EDT
Update - UPDATE FROM MICROSOFT: Impact is currently limited to Microsoft Outlook on the web. We're continuing to implement further mitigation actions where required to resolve any outstanding impact associated with this incident. Customer feedback and reports from our telemetry remain positive, and service health is stable. While this work is underway, we're actively monitoring the service closely to ensure stability is consistent.

UTS Will continue to monitor but most users should have recovered so we have downgraded the event.
Sep 3, 08:36 EDT
Update - UPDATE FROM MICROSOFT: Our telemetry indicates service availability remains stable above 99 percent, and we expect the majority of users should no longer be seeing impact from this issue. Our continued focus is on balancing the implementation of our fixes across remaining portions of affected infrastructure to ensure persistent recovery.

UTS Techs will be randomly checking some affected clients this morning to get a better idea of who, if anyone, is still affected.
Sep 2, 09:28 EDT
Monitoring - Microsoft continues to report this as an open issue and they have been deploying remediations all night, even though they are continuing to see signs of improvement you may still have employees who can not access services.

Here is a public link about the issue that does not require you to log in as some users may be unable to: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Sep 1, 08:50 EDT
Identified - Microsoft has been experiencing a major Microsoft 365 service outage for the past several hours. The impact has progressively increased, and we are now seeing more customers affected.

We are sending this advisory to make you aware of the issue. This notification is informational only, as the outage is within Microsoft's infrastructure and is outside of UTS's control. Microsoft is actively investigating and working to restore affected services.

Impact includes, but may not be limited to, the following Microsoft 365 services:
• Exchange Online
• OneDrive for Business
• SharePoint Online
• Microsoft Teams
• Microsoft Purview
• Microsoft Defender XDR

Scope of Impact
- Users may experience issues accessing or using one or more of the services listed above.

Preliminary Root Cause
- Microsoft has identified an issue involving a core authentication configuration used by multiple Microsoft 365 services.

Microsoft Service Health Advisory: MO1465074: https://admin.cloud.microsoft/?#/servicehealth/:/alerts/MO1465074
Aug 31, 16:12 EDT

Sep 3, 2026

Sep 2, 2026

Sep 1, 2026

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

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